The "Build Profile" is so difficult for users to use that I have had to disable it! Out of around 50 profiles, 2 of them had managed to get their profiles to display as completely blank (see attachment), yet did not realise that this was the case! Neither did I until someone else pointed it out to me......
I'm glad I found this site. I had the same problem with 2 new members last week. I didn't know why their profile was not showing up. I had to post a ticket with SKAdate because I didn't know what caused it. I actually deleted their profile and re-did it until I found out what was causing it. I also had a member who totally redesigned their profile and it was great. This feature can be dangerous for those who don't know what they are doing. I might disable it as well.