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September 07, 2008, 09:03:46 AM

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Author Topic: Site Email and Just More Problems  (Read 345 times)
iclicku girl
Newbie
*
Posts: 31


« on: April 18, 2008, 12:45:54 AM »

Site email does not work and do not know how long it hasn't. The mail is coming back saying unable to deliver --- mail box full. Haven't received any email in 10 days.

Everyone should test their site email. If you send email from the site it never arrives  (I tested this) or if you send email from your own email isp, the email to the site comes back. Maybe it is only to my site, but you all should check.

There are numerous software issues I have dealt with in the past year, from people not being able to sign up, and now this. Everytime I report a problem to skadate, they normally tell me there is no problem. I have to argue and argue to get them to believe me and finally they get it. I have had problems with signing in, search, video upload (which they still contend is not a problem), chuppo, and it goes on and on.

 
« Last Edit: May 10, 2008, 02:10:48 PM by iclicku girl » Logged
iclicku girl
Newbie
*
Posts: 31


« Reply #1 on: April 18, 2008, 01:09:16 AM »

and this was customer services response:

テ堕催鯛堙青セ テ青イテ青クテ青エテ青クテ青シテ青セ テ青ステ青オ テ青コテ青セ テ青シテ青ステ青オ.


made my day.
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Easton
Sr. Member
****
Posts: 427


« Reply #2 on: April 18, 2008, 04:19:28 AM »

Agree, i encounter some of those issues; specifically members unable to login(sometimes), video uploads(all the time). Myself and many of my members used the proper video codecs/format and Video Takes long to upload and when do upload it's NOT showing. I complain before to Skadate that it's an Software Issue i am getting different responses!!
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Emil
Administrator
Full Member
*****
Posts: 181



« Reply #3 on: April 22, 2008, 06:16:08 AM »

iclicku,

If emails that you send to your site email get returned with "mailbox full" message it means that it's full. This is not a problem with software.

Anyone has open problems with video? Guys please don't throw unsubstantial remarks like that in a public forum. This is not the place. You should send me a quick email with support ticket IDs instead, I will be able to help you better.
« Last Edit: April 22, 2008, 06:23:47 AM by Emil » Logged

car
Newbie
*
Posts: 32



« Reply #4 on: April 22, 2008, 03:39:01 PM »

I had a problem with my email at first but it was my fault. I didn't have the cron jobs right. So i complained to skadate and they fixed it for me.

As for the video, I did have a problem at first but i asked my hosting and they had a limit of seconds that it takes to upload a video, they made it higher and now it works fine.
Im on shared hosting so i can understand, why it might not work, like my hossting before, they sucked so i had to change, but i will swtich to deadicted server soon.
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emastermater
Newbie
*
Posts: 23


« Reply #5 on: June 21, 2008, 09:30:52 PM »

Site email does not work and do not know how long it hasn't. The mail is coming back saying unable to deliver --- mail box full. Haven't received any email in 10 days.

Everyone should test their site email. If you send email from the site it never arrives  (I tested this) or if you send email from your own email isp, the email to the site comes back. Maybe it is only to my site, but you all should check.

There are numerous software issues I have dealt with in the past year, from people not being able to sign up, and now this. Everytime I report a problem to skadate, they normally tell me there is no problem. I have to argue and argue to get them to believe me and finally they get it. I have had problems with signing in, search, video upload (which they still contend is not a problem), chuppo, and it goes on and on.

 
Not sure where to start. Have you set up everything properly in CPanel. If not, you must start there. Then are you talking about sending messages for the admin portion of the site or within a members area? Also, what are you using for your email (ISP - Outlook, Motzilla, etc.). I need to know these questions before I can help you. I had a lot of problems with email and never could get the same tech support person to give me the correct setups. I finally figured it out myself. Hopefully I can help you once you answer my questions. None of the email problems I had before were a software glitch in the SKADate software. It was a matter of how it was setup.
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