Comments on: Downtime http://www.skalfa.com/press/downtime.html Official Skalfa eCommerce information resource Thu, 03 Nov 2011 06:10:04 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Emil @ Skalfa http://www.skalfa.com/press/downtime.html/comment-page-1#comment-125 Emil @ Skalfa Tue, 04 Dec 2007 06:22:39 +0000 http://www.skalfa.com/press/downtime.html#comment-125 Paul, Sorry for this incident, we have reacted immediately. Please, check your email for ticket update. Paul,

Sorry for this incident, we have reacted immediately. Please, check your email for ticket update.

]]> By: scallywags http://www.skalfa.com/press/downtime.html/comment-page-1#comment-124 scallywags Mon, 03 Dec 2007 19:49:23 +0000 http://www.skalfa.com/press/downtime.html#comment-124 For the second in in two months your servers have been hacked and my site effected. I cannot understand why your security is not upto date. What makes matter even worse this time is that the site has been restored from a backup that is 3 days old. How can I instill confidence in my user base ? Why are backups out of date Why are HACKERS targetting your servers I was promised by you that a hack WOULD NEVER EVER happpen again and yet it has and worse than before. I would appreciate a full and personal response please ! Thank you For the second in in two months your servers have been hacked and my site effected. I cannot understand why your security is not upto date. What makes matter even worse this time is that the site has been restored from a backup that is 3 days old.

How can I instill confidence in my user base ?

Why are backups out of date

Why are HACKERS targetting your servers

I was promised by you that a hack WOULD NEVER EVER happpen again and yet it has and worse than before.

I would appreciate a full and personal response please !

Thank you

]]> By: Emil @ Skalfa http://www.skalfa.com/press/downtime.html/comment-page-1#comment-100 Emil @ Skalfa Mon, 26 Nov 2007 08:30:45 +0000 http://www.skalfa.com/press/downtime.html#comment-100 They did. Please, post strictly on topic. They did. Please, post strictly on topic.

]]> By: Terri http://www.skalfa.com/press/downtime.html/comment-page-1#comment-96 Terri Sat, 24 Nov 2007 16:30:03 +0000 http://www.skalfa.com/press/downtime.html#comment-96 I did they don't respond. Sometimes you don't even answer you telephone. You can't have it both ways, telling us that we had 1000 connections to chat, but not 1000 people on our site!!!! REFUND US our $295 NOW. I did they don’t respond. Sometimes you don’t even answer you telephone. You can’t have it both ways, telling us that we had 1000 connections to chat, but not 1000 people on our site!!!! REFUND US our $295 NOW.

]]> By: Emil @ Skalfa http://www.skalfa.com/press/downtime.html/comment-page-1#comment-94 Emil @ Skalfa Sat, 24 Nov 2007 13:52:00 +0000 http://www.skalfa.com/press/downtime.html#comment-94 Terri, Contact our support staff. Terri,

Contact our support staff.

]]> By: Terri http://www.skalfa.com/press/downtime.html/comment-page-1#comment-91 Terri Sat, 24 Nov 2007 05:57:34 +0000 http://www.skalfa.com/press/downtime.html#comment-91 We have over 1300 members. They are real. When do we get our refund? We have over 1300 members. They are real. When do we get our refund?

]]> By: Emil http://www.skalfa.com/press/downtime.html/comment-page-1#comment-75 Emil Sun, 18 Nov 2007 15:44:10 +0000 http://www.skalfa.com/press/downtime.html#comment-75 Terri, We're glad we figured it out with our hosting partner. Sometimes there are situations that you simply can not affect in any way. As for our special offer with 1,000 members, it's transparent - those members need to be real and active, we have criteria for that - feel free to ask salesmen, as prompted in the advertisement. Terri,

We’re glad we figured it out with our hosting partner. Sometimes there are situations that you simply can not affect in any way.

As for our special offer with 1,000 members, it’s transparent – those members need to be real and active, we have criteria for that – feel free to ask salesmen, as prompted in the advertisement.

]]> By: Terri http://www.skalfa.com/press/downtime.html/comment-page-1#comment-73 Terri Sun, 18 Nov 2007 04:16:25 +0000 http://www.skalfa.com/press/downtime.html#comment-73 Skadate claims if you retain 1000 members they will reimburse you $295 but it is not true for us. They have stipulations that they do not tell you about. Skadate claims if you retain 1000 members they will reimburse you $295 but it is not true for us. They have stipulations that they do not tell you about.

]]> By: Terri http://www.skalfa.com/press/downtime.html/comment-page-1#comment-72 Terri Sun, 18 Nov 2007 04:14:00 +0000 http://www.skalfa.com/press/downtime.html#comment-72 Saturday Novembe 17, 2007, and the site has been down 4 hours. No email to us on helping us. Every moment of downtime we lose members. We have a lot of competition and the download time has essentially ruined us. Saturday Novembe 17, 2007, and the site has been down 4 hours. No email to us on helping us. Every moment of downtime we lose members. We have a lot of competition and the download time has essentially ruined us.

]]> By: Emil http://www.skalfa.com/press/downtime.html/comment-page-1#comment-70 Emil Thu, 15 Nov 2007 20:42:39 +0000 http://www.skalfa.com/press/downtime.html#comment-70 The site <a href="http://www.skadate.com/" rel="nofollow">www.SkaDate.com</a> is partially up. The downtime was approximately 4.5 hours. It's going to take some time before it's visible for all ISP's. When you read this it should be working at your place already. The site http://www.SkaDate.com is partially up. The downtime was approximately 4.5 hours. It’s going to take some time before it’s visible for all ISP’s. When you read this it should be working at your place already.

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