SkaDate Customer Area changes
Thursday, July 23rd, 2009As a part of our recent SkaDate customer support optimization and reorganization we are happy to introduce several new things that are now available for you in SkaDate Customer Area. Among those are:
1) Public support forum waiting for you at http://www.skadate.com/ca/forum/. For now we are filling it with How-to’s and FAQs for your convenience. You can also post questions and problems you face when using SkaDate. As the time flows there will be more common solutions discussed with SkaDate support operators. So if you face a a problem there will be a good chance to find a solution instantly. Feel free to ask questions, we are listening!
2) Feature suggestion tool at http://suggest.skadate.com/ is up for your convenience. It’s much more effective than now defunct Skalfa Boards and allows customers and anyone else suggest what they think is right for SkaDate. This is a good way for you to suggest your idea and for us to monitor demand.
3) Online documentation at http://www.skadate.com/ca/docs/ now comes instead of old .CHM manuals. Now all manuals will be in one place and universally accessible. We also introduce linking from SkaDate software admin area to corresponding parts of the online manual. Also it’s a more effective way for us to maintain and update the relevant version of every document for your ease and convenience.
Tell us what we can do to further improve SkaDate support.
